Hey, friend!

To make the onboarding easier, please download and populate our byebye.csv template file.

You can use it before creating your account, on the Create An Account / Sign-In page, or after registering, on the My Account page.

Just a few mentions:

• be sure you match the correct data with the correct fields (Example: use numbers, not texts, for quantity and price, etc.)
• use “.” for decimals, not “,” (Example: 2.99 instead of 2,99)
• if you have a purchase date, the correct format should be DD-MM-YYYY (Example: 12-05-2019 for 12 May 2019)
• no data for a particular field? Leave the field blank (empty)
• if you upload a .CSV file over an existing inventory in Byebye, avoid using the same list names (Example: if you already have a list called Shoes, don’t upload another list called Shoes)

▶️  DOWNLOAD THE TEMPLATE

For the Lighterpack users, we have good news! Our templates are compatible, so if nothing changed lately, the import should go straightforward. Just upload it and wait to see the magic.

Any questions? Send us an email!

Byebye!